Exchange Policy

Exchanges

Facing size issues? Wrong or defective product delivered? Don't worry! Step Dreamz offers a 14-day hassle-free exchange policy. To qualify for a exchange, all items must be unworn, unused, and with a product tag attached. If you wish to  exchange your online order, please complete the exchange form and include it with your return shipment. Don't have a exchange form? Download from the link below and print it. Download Exchange Form Once we receive the product back as a return, we'll provide you the desired article.


For further assistance, please email us at stepdreamz01@gmail.com or call us at 0319-0009752 (between 10AM to 9PM Monday - Saturday)

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DOWNLOAD EXCHANGE FORM